Terms of Use

Distributors, Agents, Members, customers, users, the public and others who use this website www.v-swiss.com.my and the products and services or other web sites owned or operated by V Swiss Sdn Bhd ("Company") are governed by this Terms Of Use.


The words 'we', 'us' and 'VSWISS' mean V SWISS Sdn Bhd, The term 'you' and 'your' refer to Distributors, Agents, Members, customers, users and the public.


  1. Acknowledgement & acceptance of Terms of Use
    These terms of use currently apply but may be amended or edited from time to time. Please read these terms of use carefully before you use this website. By using this website, you expressly agree to be bound by these terms as they now are or as amended or edited from time to time and acknowledge that you have read, understood and accepted them. However, if after having read these terms of use and you do not agree with them you must discontinue your use of this site.

  2. Governing Law
    All matters and issues relating to the use or interpretation of these terms of use shall be governed by Malaysian laws for Malaysian citizens and / or permanent residents. All matters and issues relating to the use or interpretation of these terms of use shall be governed by respective laws for respective countries' citizens and / or permanent residents.

  3. Intended Use
    This site is a business and commercial site, and therefore is not intended for persons under the age of 18. If you are under 18, you should speak to your parents, your guardian, or a responsible adult and obtain their permission to use this site.

  4. Disclaimer and Limitation of Liability
    The information, materials and services contained on this site are provided to you on a "as is", and "as available" basis. We do not warrant or guarantee the accuracy or completeness of this information, statements, contents or materials, and expressly disclaim any liability for any errors, omissions and/or inaccuracies in this information, statements, contents and materials. www.v-swiss.com.my shall endeavour its best but is not obliged to correct any inaccuracies, errors, omissions or typographical errors in the information posted to this Web Site, and such information including information on pricing and availability of goods may be changed, amended or updated without notice.

    5. To the maximum extent permitted by law, unless otherwise specified, we disclaim all representations and warranties of any kind, whether express, implied or statutory. In addition, we do not warrant, guarantee or make any representation regarding the security of accounts, or that this site is free form destructive material, including but not limited to computer viruses, hackers, or other technical sabotage, nor do we warrant, guarantee or make any representations that access to this site will be fully accessible at all times, uninterrupted, or error-free.


    To the maximum extent permitted by law, we disclaim liability for any damages including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation lost or misdirected orders, lost profits, lost registrations, lost goodwill, or lost or stolen programs or other data, however caused and under any theory of liability arising out of or in connection with:


    • use of this site, or inability to see this site by any party; or
    • any failure or performance, error, omission, interruption, defect, delay in operation or transmission; or
    • line or system failure or the introduction of a computer virus, or other technical sabotage, even if we or our employees
      or representatives are advised of the possibility or likelihood
      of such damages, losses or expenses.

    In the event that any provision(s) contained in these Terms of Use is held to be invalid or unenforceable for any reason, such invalidity or unenforceability shall not affect the remainder of the terms which shall be construed and enforced as if the invalid or unenforceable term(s) or provision(s) had never existed. VSWISS`s failure to insist upon or enforce strict performance of any term(s) or provision(s) contained herein shall not be construed as a waiver of any terms, provision or right.


  5. Intellectual Property
    Unless otherwise indicated, all Web Site design, text and graphics is Copyright 2022 VSWISS.
    All Rights reserved. Except as stated herein, none of the material may be copied, downloaded, displayed, posted, transmitted used or reproduced in whole or part in any form or by any means for any purposes unless such use is permitted by VSWISS.
    Trademarks
    All trade names, domain names, brand names, trade symbols, logos, slogans, trade marks or services marks consisting of the name VSWISS and whether followed with an asterisk (*) or TM are trademarks or proprietary interests of V SWISS Sdn Bhd. There are other trade names, brand names, trade symbols, logos, slogans, trade marks, service marks, brand names, company names, logos, slogan, trade marks or service marks indicated on this Web Site that are the property of their respective owners.

  6. Links
    This Web Site may contain numerous links to other Internet Sites including, without limitation, i.e. other affiliation sites and sites that may provide advice or other goods and services which are operated by third party vendors. The provision of the link does not mean that we endorse or accept any responsibility for the content, use, or products and services made available through the associated Web Sites. By utilising these links, you acknowledged and agreed that we are not responsible for the actions, contents, accuracy, privacy, policies, opinions expressed, services provided, goods sold, or other links provided by these sites. You further acknowledged and agreed that we are not responsible either directly or indirectly for any damage or loss caused by use of or reliance on linked sites. Should you have any questions regarding these sites, you should address them directly with the relevant site administrator.

  7. Dispute Resolution
    Any dispute arising in connection with these Terms of Use or in connection with the use of the VSWISS website which cannot be resolved by goodfaith negotiations shall be referred to mediation or to arbitration.

  8. No Unlawful or Prohibited Use
    As condition of your use of this Website, you will comply with all applicable laws, statutes, ordinance and regulations regarding your use of our service and any related activities. In addition, you warrant that you will not use this Website for any purposes that is unlawful or prohibited in law or by these terms, conditions and notices. You agree:


    • Not to upload, post, email or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harrassing, tortious, defamatory, vulgar, obscene, libelous, invasive if anothers' privacy, hateful, or racially, ethnically or otherwise objectionable.
    • Not to upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, file or programmes designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipments.
    • Not to collect or store personal data about other users.
    • Not to interfere with or disrupt the service or services or networks connected to the service, or disobey any requirements, procedures, policies or regulations of the networks connected to the service.

  9. Submissions
    Any material, information or ideas you transmit or post on this Website by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by VSWISS or its related and affiliated companies for any purposes whatsoever, including, but not limited to, reproduction, transmission, publication, broadcast, posting, developing, manufacturing and marketing products. Notwithstanding the foregoing, all personal data provided to VSWISS will be handled in accordance with VSWISS Privacy Policy. VSWISS have no responsibility to respond to messages posted at this site.

  10. Security
    We understand that shopping on the Internet security is of paramount importance to you. We guarantee that all reasonable precautions to protect your VSWISS.my transactions have been taken so that you can have as safe and secure a shopping experience as can be reasonably provided.
    When you place orders on VSWISS's website, your transactions are encrypted using Secure Sockets Layer (SSL) encryption technology. Encryption scrambles the information transmitted across the Internet, including names and address. SSL also verifies the identity of the server and confirms that the original message arrives safely at its destination.


  1. Privacy Policy
    Distributors, Agents, Members, customers, users, the public and others who use this website or other web sites owned or operated by V Swiss Sdn Bhd (“Company”) are governed by this Privacy Policy.

    By using or accessing this website, you are accepting the practices described in this Privacy Policy.

    We recognize that your privacy is very important to you and to most people who use the Internet. Our privacy policy is detailed below and we suggest that you read it thoroughly. This policy may change from time to time and all changes will be posted here on this website.

    When so posted, they shall become effective immediately. It is your duty to monitor the changes posted.

    This policy addresses the information we collect, how we use it, how to correct or change it, and how we protect and store it.

    We collect personal information and we use that information mainly to help us understand your needs so that we may serve you better.

    The types of personal information that we may collect from you and how we use it will depend on how you use this Website.

  2. Registration Obligation
    You shall provide true, accurate, current and complete information about yourself as prompted by the enquiry forms.

  3. Information We collect directly from you and others through this site
    We collect information submitted by you for use which, are typically associated with website processes. Examples of the information we collect include your name, email address, contact number, address and spoken language. This information is collected at various places, for instance: when you submit an enquiry, subscribe to receive newsletters, participate in polls or contests, or interact with special-event or programs.

    4. We collect information about you and when you provide it, we may also collect information about those you know. For example, your upline or information about someone whom you would like to know more about our products or someone whom you would like to refer to our company.


    We use this information for these purposes:


    • Develop, deliver and improve our products, services, content and advertising;
    • Send communications to you, such as product safety information, your transactions status (for examples, order confirmations) , information about products and services available from Company and its corporate affiliates, saved cart reminders, promotional offers, and surveys;
    • Customize, analyze, and improve our products, services (including the content and advertisements on our website), technologies, communications and relationship with you;
    • Prevent fraud and other prohibited or illegal activities;
    • Personalize and enhance your online experience with content and offers that are tailored to your interests;
    • Provide customer service, whether it's responding to a request or following up on an enquiry;
    • Include you in surveys and contests;
    • Enable you to post your content such as images, videos or events
    • Facilitate networks of online social activity centred around our products and services;
    • Enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our web environment, or by viewing our content within their web environment; and
    • Market our products and services – for instance, by adding you to our email list when you subscribe to us


    If you make a purchase, we may ask for your credit card number and billing information. We may also ask for other data to process your credit or financing request. We use this information to fulfil your requests for products and services and to provide an efficient, smooth and customized experience when you shop with us.



  4. Information We Observe or Collect through Technology


  5. Navigational Information
    When you visit this Web site, we collect navigational information, such as browser type, browser language, platform type, number of clicks, domain names, pages viewed, the amount of time spent on particular pages, the date and time of your request, service-provider identification, IP address, the site from which you came, and the site to which you navigate. Navigational information is largely anonymous in the sense that it doesn't contain your name, address, phone number, email address or other information that directly identifies you. However, we may associate this navigational information with your personal information if you provide it.


    6. We may employ any other techniques to track your online usage patterns anonymously (i.e. in a non-personally identifiable manner) on the website or on our emails sent to you.

    You post information (as defined in the Terms of Use) on the Site at your own risk, and liability. Company will not be held liable or be responsible for any posting information made by you or through someone else for you.

    Although we allow you to set privacy options that limit access to your pages, please be aware that no security measures are perfect or impenetrable.

    We are not liable or responsible for circumvention of any privacy settings or security measures contained on the Site.

    You understand and acknowledge that, even after removal, copies of information may remain viewable in cached and archived pages.

  1. Cookies and Clear gifs
    To better understand what you do while on our site, we use a browser feature known as a cookie. A cookie is a small data file that's stored by your Web browser on your computer. It's used to do things like see how you navigate our Web site, and remember you when you return. This helps us improve our site, provide better customer service, personalize your online experience, and personalize offers to you based on your unique tastes and browsing history.

We also use clear-gifs (also known as a Web beacon or Web bug) on our Web site and in our emails. A clear gif is a nearly invisible pixel-sized graphic image on a Web page, Web-based document or e-mail message. It helps us do things like view the URL of the page on which the clear gif appears and the time our Web site or email in question is viewed. Clear gifs in e-mails help us confirm the receipt of, and response to, our emails, including those that you forward to friends and family; and they help deliver a more personalized online experience. Overall, these technologies may be used to help us see which of our interactive experiences online users like most-for example, by keeping track of the number of times a video, widget or other media is accessed or embedded on social networking sites; and on which social networking sites it is embedded, based on inquiries that are sent to our Web site. Cookies and clear gifs also allow us to associate your online navigational or transactional information with any personal information you provide (such as name, address, phone number, and email address). We'll associate this information only for our purposes: to deliver products and services to you; to improve our business; to transact business; and to market our products and services through a variety of media like email, mobile advertising, and direct mail. As an example, we can also use this technology to determine whether you'd be interested in participating in special events, given your preferences. The end result is a more personalized experience that's tailored to your needs and tastes.


How we use this information:


Third-party service providers help us analyze our visitor's site and preferences, and may help us deliver ads to you about our products through banner ads when you visit other web sites (often referred to as "online network advertising"). The following provides more information about these service providers and the choices you have with respect to their services.


  1. Analysis
    We contract with analytics companies to better understand your use of our Web sites, and Web capabilities like embeddable widgets. They accomplish this by using some or all of the technologies described in Information We Observe or Collect Through Technology.

  2. Advertising
    We may contract with third-party advertising companies that, in turn, collect non-personally identifying information by placing cookies on your browser when you visit us here. These companies may use information (not including your name, address, e-mail address, or telephone number) about your visit to deliver our ads on this and other Web sites through their online advertising networks. These companies also provide this information to us which we, in turn, use to gauge how effective our ads are.

  3. Sharing your personal information with third parties
    Unless otherwise specified or required by law or unless it is necessary for the purposes of performing services with respect to your use of this website, we will not share your personal information with third parties for their marketing or commercial use without your consent or except as part of a specific program or feature.
    When necessary, your personal information may be disclosed to Company's agents, distributors or contractors to service you. They will be prohibited from utilising this information in any way other than to provide the services contracted for by Company.

    We may provide personally identifiable information and non-personally identifiable information to our subsidiaries and affiliated companies, or other businesses or persons for the purpose of processing such information on our behalf. Sharing such information allows us and our subsidiaries or affiliated companies to better understand the ways in which our various product and service offerings can assist you.

    We require that these parties agree to process such information in compliance with our privacy policy, and we use reasonable efforts to limit their use of such information and to use other appropriate confidentiality and security measures.

    We may use third parties to facilitate our business, such as to host the website, to send out email updates about this website, to remove repetitive information from our user lists, to process payments for products or services, or to provide search results or links (including sponsored links).
    In connection with these offerings and business operations, our service providers may have access to your personal information for use for a limited time in connection with these business activities.

    Where we utilize third parties for the processing of any personal information, we implement reasonable contractual and technical protections limiting the use of that information to the specified purposes.

  4. Use of Cookies
    This website uses both session cookies and persistent cookies. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. Cookies cannot be used to read data from your hard drive, and cannot retrieve information from any other cookies created by other Web sites.
    You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the site may not function properly if the ability to accept cookies is disabled. We encourage you accept cookies to enjoy full use of the website. We use cookies in this manner to help us understand how visitors use our site, and to help us to improve our site. It is also to ensure that you receive customized newsletter and Web page content based on browser type and user profile information.


  5. Communication Preferences
    You may choose to receive or not to receive marketing communications from Company by indicating your preferences in My Account or by following the directions provided with the communication or advertisement.

  6. Links
    This website may contain links to other websites such as media reports. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information.
    Our privacy policy applies solely to the information collected on this website.

  7. Special Note to International Users
    We have made an effort to protect the personal information of all Members and other users of this website, and to the extent applicable and practicable, we make every attempts to comply with local data protection and consumer rights laws. If you are unsure whether this Privacy Policy is in conflict with the applicable local rules where you are located, you should not submit your personal information to the website.

This website, Privacy Policy and our Terms of Service are governed by Malaysian laws. If you are a User accessing this website from United States, European Union, Asia, or any other countries with laws or regulations governing personal data collection, use, and disclosure, that differ from Malaysian laws, please be advised that through your continued use of this site, you are transferring your personal information to and/or storage of the information in Malaysia and that you have agreed to that transfer.